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eConcierge®

We'll take care of it.

Most printers come with a limited warranty. Ours lasts a lifetime. The eConcierge® program provides free maintenance and repair of your printers — a $1,675* benefit per printer.

There’s no contract. Simply sign up and let us take it from there.

How it works

Xerox eConcierge® is a free warranty program for your qualifying Xerox® Printer(s) available through your participating Xerox eConcierge® provider. The program includes free repair of your printers and free automatic supply monitoring and reordering.

1. Once you enroll in the eConcierge® Free Lifetime Warranty Program, you’ll be prompted to download the Supplies Assistant.

2. The Supplies Assistant will monitor the supply levels of all the printers on your network and send you an automatic alert when they run low.

3. In 60 seconds and a few clicks your toner order is placed and on its way.

4. Activate your lifetime warranty simply by using eConcierge® for a minimum of 30 days and by ordering two eligible supply items for each qualifying Xerox® printer.

5. Maintain your lifetime warranty by continuing to order supplies as needed through the eConcierge® Supplies Assistant. It's that easy. 

Sign Up Now

.* Average cost of extended service coverage for four years when purchased separately. Prices vary by model. ©2020 Xerox Corporation. All rights reserved. Xerox® and Xerox eConcierge® are trademarks of Xerox Corporation in the United States and/or other countries.

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